BY PLACING AN ORDER WITH US YOU ARE AGREEING TO ACCEPT THE FOLLOWING TERMS AND CONDITIONS.

YOU MUST BE 18 YEARS OLD OR OLDER TO USE THIS SITE.

YOU WARRANT THAT ALL DETAILS YOU PROVIDE TO ANDRIASWORLD.NG FOR THE PURCHASING OF GOODS ARE TRUE, ACCURATE, CURRENT AND COMPLETE AND THAT THE DEBIT CARD YOU ARE USING IS YOUR OWN AND THAT THERE ARE FUNDS IN THE ACCOUNT TO COVER PAYMENT OF THE PRODUCTS ORDERED.

YOU MAY CONTACT US AT INFO@ANDRIASWORLD.NG AND YOU AGREE THAT E-MAIL CAN BE USED AS A LONG DISTANCE MEANS OF COMMUNICATION.

ALL ORDERS ARE SUBJECT TO ACCEPTANCE AND PRODUCT AVAILABILITY.

A CONTRACT IS FORMED BETWEEN YOU AND ANDRIASWORLD.NG WHEN THE GOODS ARE DESPATCHED TO YOU FOLLOWING YOUR ORDER. UNTIL THE GOODS ARE DESPATCHED THE ORDER MAY BE CANCELLED WITHOUT PRIOR NOTICE TO YOU.

GENERAL

  • IT IS ADVISED THAT YOU VERIFY ALL PRODUCTS AT POINT OF DELIVERY
  • ITEMS CANNOT BE RETURNED FOR A REFUND OR EXCHANGED AFTER THREE (3) WORKING DAYS FROM DELIVERY DATE AND ITEMS PREVIOUSLY EXCHANGED CANNOT BE EXCHANGED A SECOND TIME.
  • SHIPPING COSTS WILL NOT BE REFUNDED IF THERE ARE OTHER ITEMS LISTED ON THE ORIGINAL INVOICE THAT ARE NOT BEING RETURNED
  • PICK UP ON ITEM(S) TO BE RETURNED ATTRACTS A CHARGE. PLEASE REFER TO SHIPPING CHARGE FOR YOUR LOCATION.

 

ISSUES WITH YOUR PRODUCT

IF YOU HAVE AN ISSUE WITH THE PRODUCT(S) YOU HAVE PURCHASED FROM US, WE WILL EXCHANGE THE PRODUCT(S) PURCHASED SUBJECT TO THE FOLLOWING CONDITIONS:

  1. ITEM(S) MUST BE RETURNED WITHIN 3 DAYS OF PURCHASE, SUBJECT TO ALL OTHER TERMS AND CONDITIONS IN THIS POLICY.
  2. ITEM(S) MUST BE UNWORN, UNWASHED, OR OTHERWISE UNUSED WITH ALL ORIGINAL TAGS/LABELS ATTACHED.
  3. WHITE APPARELS, SWIMWEAR, UNDERWEAR, HAIR, EARRINGS/ ACCESSORIES AND COSMETICS/BEAUTY PRODUCTS CANNOT BE RETURNED OR EXCHANGED.
  4. SALE AND CLEARANCE ITEMS ARE NOT ELIGIBLE FOR A REFUND OR EXCHANGE.

 

HOW TO RETURN A PRODUCT

  • CONTACT THE CUSTOMER CARE LINE HERE AND CLARIFY ON PRODUCT TO BE RETURNED
  • SCHEDULE PICK UP
  • ENSURE YOU HAVE YOUR PROOF OF PAYMENT (RECEIPT) AT POINT OF PICK UP OR DROP OFF

 

HOW TO TRACK A RETURNED PRODUCT

YOU CAN TRACK YOUR RETURNED PRODUCT BY CALLING OUR CUSTOMER CARE LINE HERE. HOWEVER, BE REST ASSURED YOU WILL BE KEPT ABREAST OF YOUR PRODUCT AS SOON AS WE RECEIVE IT AND ONCE DUE PROCESS HAS BEEN COMPLETED IN PROCESSING THE RETURNED PRODUCT.

 

HOW LONG DOES IT TAKE TO CARRY OUT A QUALITY EVALUATION PROCESS ON RETURNED PRODUCT (S)?

  • THE PROCESS ONLY STARTS WHEN OUR CUSTOMER CARE TEAM RECEIVES THE ITEM(S) FOR EVALUATION. THIS CAN TAKE ABOUT 24 – 48HRS. ONCE WE RECEIVE THE PACKAGE AND CONFIRM THAT IT MEETS OUR RETURNS POLICY, WE WILL PROCESS AND SEND YOU AN EMAIL AND/OR CALL TO LET YOU KNOW. IF THERE ARE ANY ISSUES OR YOUR RETURN DOESN’T MEET OUR POLICY, WE WILL CONTACT YOU AND SEND YOUR ORDER BACK TO YOU.

HOW LONG DOES IT TAKE TO PICK UP AND/OR EXCHANGE A PRODUCT (S)?

  • PICK UP TIMELINE (YOU BEAR THE LOGISTICS COST OF PICK UP):
    • LAGOS (1 – 2 WORKING DAYS)
    • OTHER STATES (1 – 4 WORKING DAYS)
  • EXCHANGE TIMELINE:
    • LAGOS (1 – 2 WORKING DAYS)
    • OTHER STATES (5 – 7 WORKING DAYS)

WE DO NOT INTEND TO STORE OR CURRENTLY STORE YOUR FINANCIAL DETAILS.

WE DO NOT PASS ON YOUR DEBIT CARD DETAILS TO THIRD PARTIES.

WE WILL NOT SELL, SHARE, TRADE OR GIVE AWAY ANY PERSONAL INFORMATION THAT WE HAVE RECEIVED REGARDING OUR CUSTOMERS.

WE COLLECT THE DOMAIN NAME OR E-MAIL ADDRESSES OF VISITORS TO OUR SITE AND AGGREGATE INFORMATION ON WHAT PAGES VISITORS ACCESS. WE USE THIS INFORMATION TO MONITOR THE USE OF THE SITE AND TO IMPROVE ITS PERFORMANCE AND USEFULNESS. WE ALSO COLLECT INFORMATION YOU VOLUNTEER SUCH AS SURVEY RESPONSES, COMMENTS, PURCHASING AND BILLING INFORMATION, AND YOUR REQUESTS.

BY USING OUR WEBSITE YOU CONSENT TO THE COLLECTION AND USE OF THIS INFORMATION. IF WE DECIDE TO CHANGE OUR PRIVACY POLICY WE WILL POST THESE CHANGES ON THIS PAGE SO THAT YOU ARE ALWAYS AWARE OF WHAT INFORMATION WE COLLECT, HOW WE USE IT AND UNDER WHAT CIRCUMSTANCES WE DISCLOSE IT.

WE DO NOT ACCEPT ANY LIABILITY FOR ANY ERROR CONTAINED IN OUR WEBSITE AND RESERVE THE RIGHT TO CHANGE INFORMATION AND DESCRIPTIONS OF LISTED GOODS WITHOUT NOTICE.

IF AN ERROR IS DISCOVERED IN THE PRICE OF THE GOODS YOU HAVE ORDERED WE WILL INFORM YOU AS SOON AS POSSIBLE. WE SHALL BE UNDER NO OBLIGATION TO SELL YOU THAT ITEM FOR THE INCORRECT PRICE. THE ORDER WILL BE CANCELLED AND YOU WILL BE REFUNDED THE FULL AMOUNT PAID. YOU MAY THEN RE-ORDER THE ITEM FOR THE CORRECT PRICE IF YOU WISH.

IN THE UNLIKELY EVENT THAT YOU RECEIVE GOODS WHICH ARE DAMAGED OR DEFECTIVE WE WILL REFUND THE FULL AMOUNT PAID OR SUPPLY YOU WITH A REPLACEMENT ITEM, IF AVAILABLE, PROVIDED THAT:-

  1. YOU NOTIFY US OF THE DEFECT WITHIN 24 HOURS AND
  2. YOU THEN RETURN THE DAMAGED/DEFECTIVE GOODS TO US WITHIN 3 WORKING DAYS OF RESPONSE FROM US; AND
  3. THE ITEMS RETURNED ARE UNWORN, UNUSED, UN MARKED AND IN THEIR ORIGINAL CONDITION WITH ALL THE ORIGINAL TAGS AND SECURITY TAPE/STRAP STILL ATTACHED; AND
  4. ALL PACKAGING IS RETURNED TO US INCLUDING ANY BOX IN THE CASE OF SHOES.

THE ITEMS SHOULD BE RETURNED AT YOUR EXPENSE.

THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY ARE RETURNED TO US. PLEASE ENSURE THAT YOU PACKAGE YOUR RETURN TO PREVENT ANY DAMAGE OCCURRING TO THE ITEM AND USE A “TRACKED” SERVICE.

IN THE EVENT THAT WE ARE SATISFIED THAT THE GOODS WERE DAMAGED OR DEFECTIVE WE WILL REFUND YOU THE REASONABLE COST OF RETURNING THE GOODS TO US.

WE HAVE TAKEN EVERY MEASURE TO PROVIDE ACCURATE PRODUCT INFORMATION HOWEVER, DUE TO A NUMBER OF DIFFERENT INTERNET BROWSERS, MONITOR COLOUR CONTRASTS ETC. WE CANNOT BE LIABLE FOR ANY DIFFERENCE IN THE COLOUR BETWEEN THE IMAGE AND THE ITEM DELIVERED TO YOU.

WE WILL NOT BE LIABLE, IN CONTRACT, TORT OR OTHERWISE FOR ANY ECONOMIC LOSSES OR LOSS OF GOODWILL OR REPUTATION OR ANY SPECIAL OR INDIRECT LOSSES SUFFERED OR INCURRED.

THIS AGREEMENT CONSTITUTES THE WHOLE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PREVIOUS AGREEMENTS BETWEEN THE PARTIES RELATING TO ITS SUBJECT MATTER. EACH PARTY ACKNOWLEDGES THAT, IN ENTERING INTO THIS AGREEMENT, THEY HAVE NOT RELIED ON, AND SHALL HAVE NO RIGHT OR REMEDY IN RESPECT OF, ANY STATEMENT, REPRESENTATION, ASSURANCE OR WARRANTY (WHETHER MADE NEGLIGENTLY OR INNOCENTLY) OTHER THAN AS EXPRESSLY SET OUT IN THIS AGREEMENT. THESE TERMS AND CONDITIONS GOVERN OUR RELATIONSHIP WITH YOU. ANY CHANGES MUST BE IN WRITING AND SIGNED BY BOTH PARTIES.

ALL RIGHTS, INCLUDING COPYRIGHT, RELATING TO THIS WEBSITE BELONG TO ANDRIASWORLD.NG. IN ACCESSING THIS WEBSITE YOU MAY ONLY DOWNLOAD CONTENT FOR YOUR OWN INDIVIDUAL USE AND YOU ARE NOT PERMITTED TO COPY, BROADCAST, STORE, OR PLAY IN PUBLIC, ADAPT, CHANGE OR ALTER THE CONTENT FOR ANY OTHER PURPOSE WHATSOEVER WITHOUT THE PRIOR WRITTEN PERMISSION OF ANDRIASWORLD.NG.

IF ANY OF THESE TERMS AND CONDITIONS IS HELD BY A COURT OF COMPETENT AUTHORITY TO BE UNLAWFUL, INVALID OR UNENFORCEABLE, IN WHOLE OR IN PART, THIS WILL NOT AFFECT THE VALIDITY OF THE REMAINING TERMS AND CONDITIONS WHICH WILL CONTINUE TO BE VALID AND ENFORCEABLE.

THESE TERMS AND CONDITIONS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF NIGERIA AND YOU IRREVOCABLY SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF NIGERIA.