RETURNS & EXCHANGES

WE WANT YOU TO BE 100% HAPPY WITH YOUR PURCHASE BUT IF YOU ARE NOT WE ARE MORE THAN HAPPY TO ACCEPT YOUR RETURN FOR AN EXCHANGE PROVIDED THAT:-

  1. YOU CALL OR SEND US AN E-MAIL WITHIN 24 HOURS OF RECEIVING YOUR ITEM TELLING US YOU WANT TO RETURN/EXCHANGE YOUR ITEM
  2. YOU NOTE THAT FOR AN EXCHANGE OF ITEM FOR ANOTHER ITEM/ITEMS WHICH IS/ARE MORE EXPENSIVE YOU WILL NEED TO PAY THE BALANCE WHICH WE WILL BILL YOU FOR; AND
  3. YOU RETURN THE ITEM WITHIN 3 WORKING DAYS OF RESPONSE FROM US TO OUR HEAD OFFICE IN VICTORIA ISLAND, LAGOS NIGERIA.
  4. THE ITEMS RETURNED ARE UNWORN, UNUSED, UNMARKED AND IN THEIR ORIGINAL CONDITION WITH ALL THE ORIGINAL TAGS AND SECURITY TAPE/STRAP STILL ATTACHED; AND
  5. ALL PACKAGING IS RETURNED TO US INCLUDING ANY BOX IN THE CASE OF SHOES.

WE ARE UNABLE TO ACCEPT THE RETURN OF UNDERWEAR, SWIMWEAR AND EARRINGS DUE TO HYGIENE REASONS.

THE ITEMS SHOULD BE RETURNED TO US AT YOUR EXPENSE.

THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY ARE RETURNED TO US. PLEASE ENSURE THAT YOU PACKAGE YOUR RETURN TO PREVENT ANY DAMAGE OCCURRING TO THE ITEM AND USE A “TRACKED” SERVICE.

PRIVACY POLICY

WE DO NOT INTEND TO STORE OR CURRENTLY STORE YOUR FINANCIAL DETAILS.

WE DO NOT PASS ON YOUR DEBIT CARD DETAILS TO THIRD PARTIES.

WE WILL NOT SELL, SHARE, TRADE OR GIVE AWAY ANY PERSONAL INFORMATION THAT WE HAVE RECEIVED REGARDING OUR CUSTOMERS.

WE COLLECT THE DOMAIN NAME OR E-MAIL ADDRESSES OF VISITORS TO OUR SITE AND AGGREGATE INFORMATION ON WHAT PAGES VISITORS ACCESS. WE USE THIS INFORMATION TO MONITOR THE USE OF THE SITE AND TO IMPROVE ITS PERFORMANCE AND USEFULNESS. WE ALSO COLLECT INFORMATION YOU VOLUNTEER SUCH AS SURVEY RESPONSES, COMMENTS, PURCHASING AND BILLING INFORMATION, AND YOUR REQUESTS.

BY USING OUR WEBSITE YOU CONSENT TO THE COLLECTION AND USE OF THIS INFORMATION. IF WE DECIDE TO CHANGE OUR PRIVACY POLICY WE WILL POST THESE CHANGES ON THIS PAGE SO THAT YOU ARE ALWAYS AWARE OF WHAT INFORMATION WE COLLECT, HOW WE USE IT AND UNDER WHAT CIRCUMSTANCES WE DISCLOSE IT.